wendy's training manual
The storeorientation checklist is maintained in the TRAINEE’s file. Utilize TTM to provide direction and support to impact what you are observing. Positioning is the enabler. 10:00-8:00p.m. Food Safety, customer courtesy.PHASE TRAINING ROADMAP User Guide v2.0.doc- 41 -, Positioning 1. Placing crew in or moving position depending on the needs of the store, when a staff member is under performing or large production opportunities. Placing crew into position and out of position by using the Positioning Guidelines. C4 4:00-5:00p.m. 4. Cooperative, obey orders, tell about any surprises, don’t fight or follow, call police and store management and the DM.5. C4 • Post Rush #2 & Bagging • Post Rush #1 3:30-5:00p.m. The TSM will teach the TRAINEE appropriate Operations Leader skills using the training activities contained in the Phase Training Manual. What behaviors does the Operations Leader need to role model? State three TTM Universals? What are Positioning Guidelines designed to do? 5. Phase 3 - Transition The TRAINEEs first week schedule should be the same as the GM. 6. II IV The Phase 1 GM and Phase 2 TSM are the only persons authorized to determine a TRAINEEs readiness on a position, zone or skill. 3. C4 10:00-2:00p.m. You might C4 7:00-8:00p.m. A. 4. Where are the Material Safety Data Sheets (MSDS) located? Talk into position, Talk thru position, Talk out of position 2. Why? In the second week the TRAINEEs schedule and the GM’s schedule should compliment each other. • To teach a TRAINEE the Food Safety knowledge and skills described in the Operational Procedures Manual and the electronic Managers Systems Library. Where do you park your car when you will be leaving after close? Wash hands according to procedure to protect customers. Then, continue their development progressing through the Roadmap.Th new Manager should be enrolled in HR Practices, Assistant Manager Class and ServSafe.The Shift Supervisor should be enrolled in ServSafe.PHASE TRAINING ROADMAP User Guide v2.0.doc- 7 -, Training Process The Training Process Orientation To the store… Planning The GM sets overall objectives for completion of the Weekly Objectives appropriate segment of the program and establishes weekly 4 Corner Training objectives based on the TRAINEE’s progress. • Managers will know the administrative requirements of the program. During this time, the trainee develops knowledge and skill in each operating position. When all skills for a position have been mastered, place the POC or Wells & Betters formin an envelope in the back of the TRAINEE Manual so they can be verified by the DM. Then take action. The evaluation will be thesame as, or similar to, that described under “Rehires” above. The manager must watch them get to their car.PHASE TRAINING ROADMAP User Guide v2.0.doc- 37 -, Safety Orientation Self-Check 1. Certify tasks as completed adjustments as needed 2 Hours Recap this week withRefer to eMSL, etc. to the manager. Basics Class Objectives • To continue Dave’s Legacy in the way we treat our customers and employees. Personal Hygiene & • Safety Claim Reporting • Developing a Food Safety Handwashing • GM Safety Walk Through walk through. Complete C4 • Food Safety OJAPHASE TRAINING ROADMAP User Guide v2.0.doc, WEEKLY TRAINING PLAN FOR: WEEK ENDING:Week #2 of Positional Skills4 CORNER TRAINING Weekly Objective Weekly Objective Weekly ObjectiveC1 – Learn • Highlight Plan as completedC2 – Watch • Read Crew Orientation & • All 15 opening POCs completed & • Seek specific feedback daily &C3 – TestC4 – Do Training certified. Service / Post Rush Line Setup (2) Maintenance (1) & Drinks (1) Meat (2) Guest Courtesy (1) ClosingReading Fries (2) Daily Outside Order Taker (2) Sandwiches (2) Bun Warming (1) Maintenance (2) Product Coord. When does an Operations Leader jump in? Utilize .5 Hour Review Food Safety1 Hour Read Cash Control procedures with GM. Communicate positional responsibilities. Wendy’s uses automation for scheduling many of its activities in the supply chain. Just select your click then download button, and complete an offer to start downloading the ebook. It’s 4:45 p.m. and you are reviewing the schedule for daypart 4. New employees are required to take the tests on Learning Zone and make at least a ninety or above. Some items may bedone on the same day, for example, prep/set-up tasks and service position skills. Many thanks. I did not think that this would work, my best friend showed me this website, and it does!
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