Will the MySubaru App use my smartphone connection to provide emergency assistance? Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data options available. SOA does not provide operating software to users for download. Subject to credit approval, vehicle insurance approval and vehicle availability. About the Love Promise. Get the full capabilities of MySubaru on your mobile phone with the new MySubaru app. STARLINK Safety and Security helps keep you and your Subaru safe whether you’re in your vehicle, at your computer, or on your mobile device. Built 7/19/16. This bulletin announces a procedure for updating the navigation / audio unit’s operating system software. My apologies, as your vehicle head unit has Mirrorlink 1.1. The Subaru-Robin EA175V engine has an OHC (overhead … Actual mileage may vary. Retailers are independent businesses and are free to set their own retail prices. Log in to MySubaru and click on the “STARLINK Access” tab, select “STARLINK Profile/PIN”. Check to see which of your devices will pair with your vehicle's Bluetooth. That's the Harmon site which certainly contradicts what I was told by the technician. © Subaru of America, Inc. Use of this site signifies your acceptance of the Terms & Conditions. I just checked my system info and I am running Software Version: Rel_UA.19.01.70. Whether you’re on the road or planning adventures, the new MySubaru makes loving every part of owning your Subaru easy. I?ve had my ?18 Crosstrek Premium for about a month now, and have been loving it. is not in any way affiliated with. This being Subaru, the system also offers apps that should appeal to the brand’s oh-so-outdoorsy demographic. Step 5: On your Wi-Fi enabled device, go to Settings > Wi-Fi and select the Wi-Fi Hotspot name and enter the password from Step 4. The nav system has opened with a fully white screen probably about 10 times during the past 9 months. Financing for well-qualified applicants only. Currently has about 30k miles. The MySubaru app and SUBARU STARLINK app are compatible with Apple iOS 10.3.2 or newer or Android 8.0 or newer. The Kenwood DDX9020DABS for Subaru BRZ Stereo Upgrade | 2016 to 2020 is a plug and play stereo upgrade with a Apple CarPlay & Android Auto unit for the BRZ. I have a few months old 2018 Outback 3.6 with the larger Infotainment unit. The MySubaru app also provides access to vehicle diagnostic alerts, user preferences and other beneficial features enabled by your STARLINK Safety Plus & Security Plus subscription. We’re committed to making the world a better place. Average failure mileage is 10,350 miles. It finally failed today with my wife driving and she was able to take it immediately to the dealer. Not sure if they meant an Ascent problem, a 2019 problem, or a general Subaru problem. The proposed settlement provides benefits for the class estimated at … However, all STARLINK Remote Access features do require using your smartphone or MySubaru.com to activate remote services. The STARLINK app is required to enjoy STARLINK Multimedia content from your mobile device in your Subaru. Tried pulling... 2018 Subaru Outback Radio and all that goes with it - Just got my 2018 Subaru Outback 5 months ago. Plus, you can connect up to 8 different devices in your Subaru. It was never convenient to drive it immediately to the dealer and it then fixed itself after repeated power ups. The tech said the latest is UE-19-22-70. WUA86 - In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. STARLINK Safety Plus gives you peace of mind in case an emergency occurs when you are in your vehicle. Now you can keep track of your service history, recall notices, and upcoming maintenance. Existing AT&T customers have the option to add an additional line to their AT&T Mobile Share plan. ** EPA-estimated fuel economy. Twelve speakers and a 576-watt amplifier fill the cabin with powerful sound that will energize you to go where you haven’t been and explore the beauty of the present. Subaru has the utmost respect for the environment and is a proud partner of Leave No Trace. That's when they decided to order a new head unit. Hi all. *Updates only available for model years 2006 and newer. Visit Subaru of Hawaii. On July 25th, the latest TSB that is supposed to solve all of the head unit issues was released and is now available for an upgrade at your local dealer. This suite of on-board technology helps make every drive more entertaining, confident, and enjoyable. I provided you the wrong reply, thinking that you had a 2015 model. subaru brz head unit upgrade The overhead console buttons provide access to a SUBARU STARLINK Customer Care Advisor. Reference TSB 15-211-17r. Follow the on-screen instructions to select a data plan. And ironically, that's not where the map updates come from, only the basic nav info, detailed map updates are downloaded over WiFi. Offer may vary by location. Monthly payment of $15.87 per $1,000 financed. Whatever comes first concludes the warranty. For Crosstrek Hybrid, EPA-estimated MPG equivalent on a full battery charge. STARLINK Safety and Security services include Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery and the added convenience of Remote Services. Your passengers can stream their favorite content online, play games, stay up-to-date on email and more while on the go. Weighing in under 20 pounds, the OEM Audio Plus subwoofer system for the Subaru BRZ installs utilizing existing trunk liner fastener locations. While out and about yesterday it died completely except for the buttons along the left and right side. In order for your phone to work with the Mirrorlink function in your vehicle, it must be running Mirrorlink version 1.1., which is the version found in the Subaru head-unit. Destination and delivery includes handling and inland freight fees and may vary in some states. Length of contract is limited. No matter where you are, your STARLINK Customer Care Advisor will know your exact GPS location and will be able to send help. If a loud using the unit immediately and contact your SUBARU dealer. Invalid Zip Code. The National Parks app, created by Chimani, brings detailed info on all 59 of America’s parkland treasures. What is SUBARU STARLINK In-Vehicle Technology? ; Ultrasuede®  is a registered trademark of Toray Industries, Inc.; TORSEN is a registered trademark of JTEKT Corporation. If the head unit is made in China then it reportedly works without issue with all GROM units however if the unit is made in Japan there has been known limitations. I'll take it in for replacement when it arrives. He had done more research on the software that they installed at my request and his factory rep said it should not have been installed. Please note, the MySubaru app requires Android 8.0 or newer or Apple iOS 10.3.2 or newer. One slight hiccup tonight, though. subaru outback From a family camping trip to a cross-country journey, Harman Kardon in your Outback is the perfect companion on any adventure. Now, sometimes my navigation doesn't load at all (maybe twice a week), and I have to restart the car. Instead of taking my Ascent in to evaluate both the Bluetooth problem and the black screen problem I spent time on the phone with the technician. Other rates and payment terms available. An active STARLINK subscription is not required to purchase a Wi-Fi Hotspot data plan. Wi-Fi Hotpot equipped vehicles also come with a free trial plan. PLEASE pay it forward and donate to my National Parks Fundraiser. If you have any questions about SUBARU STARLINK, please call a STARLINK Customer Care Advisor at 1-855-753-2495. I followed your link to the Starlink document which led to subaru-maps.com which is where I downloaded the operating software. Great explanation Robert. And I love my 2018 XT. How do I change my notifications email or phone number? Need to connect with a Hawaiian retailer? When I had my car in for service a few weeks ago, they did what they called a full update on my HK radio/ nav/ infotainment system ( I know it was at least a navigation update, but I'm not sure if it was any of the audio related functions). Wireless pairing and hands-free smartphone operation allow for safe and easy access to your favorite apps and content. What do the buttons on my overhead console do? Here are a few links: Hi all. PLEASE REVIEW THESE IMPORTANT DISCLOSURES. Care was taken not to harm the environment when taking this photo. However, he decided against it until Subaru worked out all the new head unit issues. Prices, specifications, options, features and models subject to change without notice. Subarus Starlink offers a suite of onboard technology bringing multimedia content with smartphone connectivity, navigation, and extra safety to Subaru vehicles. Remote Services include remote vehicle lock and unlock, remote horn and lights, and remote vehicle locator, all accessible from your desktop, tablet, or mobile device. In our experience the Japanese made PF-28241 are only stable with the GROM USB3 car kits. The installed software version was 4-18-20-50. Our new custom made harness allows you to retain all the factory features including steering wheel controls, reverse camera, factory usb whilst replacing the stereo with a new upgraded unit. What is the difference between the SUBARU STARLINK app and the MySubaru app? Visit Subaru of Hawaii. Please choose from the available packages below. If you have any questions about STARLINK Safety & Security, need help with your subscription, or need to activate Stolen Vehicle Recovery, please call STARLINK Customer Care at (855) 753-2495. The infotainment system may suffer from a variety of design defects, including but not limited to the following: Back-up camera freezes or shuts down; CAMDEN - Subaru of America could pay more than to $6.2 million to its customers to settle a lawsuit over an allegedly defective dashboard component. My apologies. STARLINK is composed of two separate systems: STARLINK Multimedia gives you access to news, navigation, food, weather, music, podcasts, audiobooks, and other multimedia content. Cannot be combined with any other coupon, direct/email offer or promotional offer unless allowed by that offer. Activate yours today by logging into your MySubaru account or by following the step-by-step instructions below. Reactions: bonkewl53 and cdicorpo. New Subaru owners enjoy a free year of STARLINK Safety Plus for their first year of ownership. No down payment required. These vehicles include: 2018 Subaru Outback, 2018 Subaru Legacy, 2018 Subaru Crosstrek, 2017-2018 Subaru Impreza, and 2018 Subaru BRZ. They blink on and off in a regular pattern every minute or so like the unit is trying to reboot itself. However, the Navi Database Version is blank...any idea why it is shows nothing? Wi-Fi Hotpot equipped vehicles also come with a free trial plan. Knowing your location allows us to display the proper information for your area. See your Retailer to learn if your vehicle is equipped with this feature. ‡$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks. See participating retailers for details. I can't imagine the cost if this happened after the new car warranty expired. You can also take advantage of valuable coupons to help you save on services. Fully checked, factory-covered and ready for more adventures. The technology also includes the screen for the backup camera, controls for the radio and audio system. I guess I'll play along since my radio is not working correctly. "The proposed settlement class is comprised of all individuals in the U.S. who purchased or leased a 2017-2018 Subaru Impreza, 2018 Outback, 2018 Legacy, 2018 Crosstrek, or 2018 BRZ. Procedures for Updating the Head Unit Operating Software - 2015-2016 Subaru. Pressing the red SOS button connects users with a live advisor who can provide emergency assistance. Subaru of America, Inc. reserves the right to make changes at any time without notice or obligation to the information contained on this Internet site, prices, incentive programs, specifications, equipment, colors, materials, product illustrations and to change or discontinue models. Subaru Ambassador '17 LRP Impreza Sport 5dr CVT '18 CGK Crosstrek Premium CVT. The STARLINK app provides hands-free connectivity allowing you to keep your hands on the wheel and attention on the road. Receive and initiate calls or play music directly from your device — all while keeping it conveniently stowed away. 2017 OB Limited 2.5, Twilight Blue/Ivory with Eyesight. Need to connect with a Hawaiian retailer? This harness uses a 6-volt relay and the 12-volt accessory power provided to the stock head unit to provide a 12-volt output and composite video input for any standard automobile backup camera. noise is emitted suddenly when you turn on the power, it may An accident, fire or electric shock may result if you continue to damage your hearing. ; Pandora is a registered trademark of Pandora Media, Inc.; SiriusXM and SiriusXM NavTraffic are registered trademarks of SiriusXM Satellite Radio, Inc.; iHeart is a registered trademark of Clear Channel. ***Limited warranties are contingent on age and mileage. Additional phone numbers can also be added. Once a month, SUBARU STARLINK will email you a report on the status of your key vehicle systems. Need to connect with a Hawaiian retailer? They performed a software upgrade that failed and ordered a new Harmon Kardon head unit. They looked at it and said it's a common problem. STARLINK brings multimedia content, smartphone connectivity, seamless navigation, extra safety, and everyday convenience to Subaru vehicles. You can modify the notification to be one of the following; phone, email or text. Via the STARLINK cloud and your Bluetooth-enabled mobile device, the STARLINK app automatically pushes content like music, weather, podcasts, and much more from apps such as iHeartRadio®, Stitcher®, and Aha™. **This menu includes only models and trims that were able to be factory-equipped with navigation. Actual mileage will vary. Check here to access the latest map information for your Subaru navigation system. CLICK HERE FOR MORE INFO (for Subaru/Scion/2012-2013 Toyota) **For … Plus, you can connect up to 8 different devices in your Subaru. Someone else says the Subaru dealership has even replaced the head unit but the Android Auto connectivity issues remain, with the app always undetected no matter what. Bluetooth-enabled mobile phones link directly through your Subaru audio system automatically, once connected. Tech discussions, turbo & tuning and more. STARLINK Safety and Security offers two packages to fit your needs. 2019 - 2021 Subaru Forester 2016 - 2018 Subaru Forester 2014 - 2015 Subaru Forester 2009 - 2013 Subaru Forester 2003 - 2008 Subaru Forester 1998 - 2002 Subaru Forester. Step 1: On your Multimedia head unit go to Settings > General. * Manufacturer's suggested retail price does not include destination and delivery charges, tax, title and registration fees. A driver can use the Starlink system with Android Auto, Apple CarPlay and Bluetooth. How does Stolen Vehicle Recovery work with local law enforcement to help recover my vehicle? When you create or update your account, we’ll need your Vehicle Identification Number (VIN) so you can access the right owner manuals and receive other information specific to your vehicle. Black screen for the radio is hardly unusual. Whether you’re on the road or away from your Subaru, these mobile apps help you and your family stay safe, entertained, and connected. Mounted to rear of the 14-liter enclosure is our 32-bit DSP Power Amplification - Meaning a simpler installation and our signature sound reproduction the … Log in to MySubaru.com, select your vehicle and click on “STARLINK Access tab” and choose “Account settings”. ; Bluetooth is a registered trademark of Bluetooth SIG, Inc.; HomeLink® and the HomeLink® house icon are registered trademarks of Gentex Corporation. Even though Subaru has issued at least two Starlink software updates to fix the head units, the lawsuit claims some customers weren't helped much … Black screen. Perhaps this only update the maps...not the Harmon OS. Get your Subaru connected with Subaru Starlink. UE-19-25-70. View all 188 consumer vehicle reviews for the Used 2018 Subaru Outback on Edmunds, or submit your own review of the 2018 Outback. SUBARU STARLINK is the in-vehicle technology that provides hands-free connectivity, entertainment, and the security that you need to help keep you and your vehicle safe.