If your USB flash drive is formatted with an incompatible file system or the file system is corrupted, it won’t be recognized by LG TV. After a while, the USB will be formatted in a success. 1-1. EMAIL. Hi, I have SONY TV 46HX800 and when I connected my USB to TV I cannot see its folders and files. It may have to do with the power your TV provides over the USB port. Please help. So, what's the matter? Note: Except for LG TV, you can find Apple TV under "Apple TV" category, and other TV models under TVs category. NTFS, exFAT, Ext2, Ex3 or Ext4. Download and install the MKV to LG TV converter then launch it. If that doesn't help use MediaInfo to compare the video/audio formats inside the container with some file that works. LG G4 Not Recognized By PC. Get your questions answered about product setup, use and care,repair and maintenance issues. My LG SmartTV cannot see files on my network since Windows 10 Upgrade. Same thing happens via synology nas (ie video file plays perfectly fine when plugged in directly to tv but no luck when streamed via DLNA). MKV file format seems one of LG TV supported native video format for playback. Dolby Digital, Dolby Digital Plus, AAC, HE-AAC. When I ask Alexa to find my TV it can’t and no device appears in the list. For subtitles to display correctly, the video and subtitle files must have the same name. First, make sure your mobile hotspot is set up properly: How to set up a … ▶ USB flash drive not working on my LG TV ▶ Solve it correspondingly ▶ Two final solutions ▶ Wrap things up, “After copying a film file to my SanDisk USB flash drive, I connect it to the LG TV meaningless. Copyright © 2009-2021 LG Electronics. whether it is recognized. I have lots of video files, some recorded by myself and some taken from the internet or from other sources. model of your our LG TV isn’t capable of supporting USB, all discuss are Do as the following steps：. 1920x1080@60P MP@L4.1, Main10 Profile@L4.1 20Mbps, 1920x1080@60P 4096x2160@30P BP/MP/HP@L5.1 50Mbps, 4096x2160@60P MP@L5.1, Main10 Profile@L5.1 50Mbps, x 1080: XSUB (supports built-in subtitles created with DivX6), For ULTRA HD model only] ULTRA HD Video: No built-in subtitle support, (except 3 warp-point GMC), H.264/AVC, Motion Jpeg, MPEG-4. Your USB capacity is too large. Please be cautious to do it. The first way you can fix PC not recognizing your LG G4 is by restarting your LG G4. The TV says "Sound format is not supported". Below we’ll explain how you can fix the LG G4 not recognized by PC. 3) Select Videos from the left hand side.. 4) Select the content which you want to view. ● Video files created by some encoders may not be played back. to on an NAS (Network Attached Storage) device may not be supported, do not support any stream that contains GMC (Global Motion Compensation), Supports only ULTRA HD model] ULTRA HD Video: 3840 X 2160, : Your ULTRA HD TV may not support HEVC encoded contents that. In Disk Management, I can see the *.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0), *.ass, *.ssa, *.txt (TMPlayer), 1920 x 1080: XSUB (supports built-in subtitles created with DivX6), [For ULTRA HD model only] ULTRA HD Video: No built-in subtitle support, VC-1 Advanced Profile (WMVA excluded), VC-1 Simple and Main Profiles, WMA Standard (WMA v1/WMA Speech excluded), WMA 9 Professional, DivX3.11, DivX4, DivX5, DivX6, XViD(except 3 warp-point GMC), H.264/AVC, Motion Jpeg, MPEG-4, MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, LPCM, ADPCM, DTS, MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, Dolby Digital, PCM, DTS, MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), AAC, MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, AAC, PCM, MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, MPEG-1 Layer I, II, DVD-LPCM, ● Some of these features are available in certain countries only. I’m having the exact same issue and its not only via mycloud. Our new AI powered chat bot service is here to help 24/7 365 days a year. I previously used Windows 8.1 and I could see all my shared library on my TV built in menu. With it, you can even format RAW USB flash drive to FAT32, cst-sms-popup-message-result-successfully. If so, you can turn to can turn This allows you to play compatible files in those categories from your smartphone on your LG TV. Steps to Convert MKV to LG TV for Playback via USB. Type control in the Run dialog box, then press Enter.. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). You can control playback and set options while viewing videos. TV supports DTS audio codec when USB/HDMI video file playback offers it. I ha e other devices configured with no problems. LG WebOS TV issue "the file cannot be recognised" - YouTube The information did not resolve my issue. I press SETTINGS button and wait to hide but this menu not hide and i can not enter code 1105 and click OK. How i can export channel list in this model TV ? to you, confirm that your LG TV can support the USB that you connect to it at first. Is there any advice?”. If the power is insufficient, your Smart TV may not properly recognize the USB device. Find helpful information about your LG product, Facebook Share LG TV not recognizing USB drive like USB flash drive? After you complete each step, test to determine whether the issue is resolved. Also UMS also shows the TV as two separate devices, which is weird. If your USB drive is compatible with LG TV, try to reset your machine to original orks only if above is a version of Windows Media Audio V7. ile size limit is dependent on the encoding environment. 3. LG LV340C also supports MP4 but it supports MPEG2, MPEG4 and DivX. 1) Press  and then click  at the bottom right side of the screen. Therefore I cannot selected any movie I have inside my … How to Boot Windows 10 from USB Flash Drive? 2. You won’t be happy when trapped in LG TV not recognizing USB problem. Note Windows Media Player supports the most common media file formats. The reasons behind USB drive not working on LG television issue can be various and One on the top right saying ("This video does not support audio.") 2 Solutions. Of course, you also can simply choose “H.264 MP4” for your TV. 10/8.1/8/7, XP, and Vista. To fix this issue, it is not a bad choice to format it with FAT32 or NTFS in … The file alignment method of a USB storage device is similar to the one of Window XP. Your USB drive is connected via a USB extension cable. I get the message "this file cannot be recognised" and refuses to play. to play video from it. Convert and play MKV on your LG TV Look, LG 4K TV UH615T and LG TV LJ550T support MP4 but only support H.264, MPEG-4, HEVC video codec MP4. ● Some subtitles created by users may not work properly. All you need to do is disconnect your LG G4 from the computer and turn it off, and then turn it back after waiting several minutes. LG G5 Not Recognized By PC The first way you can fix PC not recognizing your LG G5 is by restarting your LG G5. ● Resumes play of a video you have played back before. The manual that came with the TV should explain what video file formats the TV is capable of playing. In the main console, right-click the USB and choose Format Partition. The phone number you add will not be used for any other purpose. LG TV doesn't recognize ExFat formatted USB memory stick! Step 2. 3) Select Videos from the left hand side. subtitles created by users may not work properly. Alexa will not discover the TV. 3. 4) Select the content which you want to view. We recommend using only USB hubs and USB hard drive that have a dedicated power supply. playback and set options while viewing videos. The number of characters for a file name is up to 100 English characters. Please help me. PS. For example, as you're trying to play an 1080p MKV file, it'll say "invalid format", "format not recognized", or there was so much shutter that it … Skip to Sitemap, Legal information and Accessibility, This is LG Electronics' official homepage. I buy this model LG 49UF7787. In the small window, choose FAT32 or NTFS file system and click on OK button. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. To solve cannot play MP4 on LG TV, you can try renaming the files to see if it helps. 42,515 Views. … I'm happy to help! (GMT -05:00, United States of America local time) 1. ● Video files in formats other than the ones specified here may not be played back. I was disappointed with the product quality or performance. If our chat bot can’t help you will be transferred to a live agent during the hours below: Customer Service1-888-542-2623(8am-8pm EST)1-888-542-2623(8am-8pm EST), B2B Support Line1-855-286-2456(8am-8pm EST)1-855-286-2456(8am-8pm EST), Business Solution1-888-824-6211(8am-5pm EST)1-888-824-6211(8am-5pm EST). We recommend using only USB storage devices with a capacity of 32 GB or less. Start MP4 to LG TV converter and drag .mp4 files to the software interface to import the file. Now it only sees one of the file in my Video folder. In File Explorer, I can open the drive and view that the film file. We can help. Resumes play of … I have a new TV (LG OLED 55C8) that is working very well under wireless conditions. I unplug it from TV and ✍ Notes:☞ If you choose FAT32 file system, you can’t copy an individual file larger than It supports batch conversion so you can add multiple MP4 files. to the manufacturer. Thanks for the replies, though I'm still none the wiser! On the other hand, LG LH604T and LF6300 don't support to play MP4 video via USB. An SD memory card will get corrupted due to reasons like virus infection, bad sectors and … My smart TV is capable of connecting with my PC (Windows 10 Home, latest updates); however, I am having a problem getting the PC (HP desktop Envy) to connect the TV to the network. BUT, the network status of the TV … In the listed options, choose General and then select Reset to Initial Settings. To format USB flash drive for LG I have setup the LG account through the TV app, downloaded the Smart Thinq Skill and enable it using the same login as the LG account etc. partition is healthy. It is very easy to handle and can work with Windows Let’s see how it works: Warning: This operation will delete all data on the USB drive, and you need to back up important files at first. Forum Member 09/08/16 - 14:15 #4. insert it to my computer to check its condition. The file plays properly on my PC, but when I try to play the file on my TV, it plays without any sound. The second way to fix the LG G5 not recognized by PC … Why were you dissatisfied with the usefulness of this information? We apologize for this inconvenience. Your privacy is important. If you want to convert MKV to LG TV in batch, just load multiple MKV video files. Up to 1000 including folders and files can be recognized. USB flash drive to LG TV via USB port directly. My LG phone is not being detected by my computer I have a lg800g phone that I'm trying to connect to my laptop to download music and it charges through the usb port but doesnt show up under My Computer. You can load the MKV by clicking "File" or just directly drag and drop the MKV video to the software. Refer to this article to know how to format USB with a compatible file system for USB in Windows computer. Content Share also allows an LG Smart TV to access and play compatible music, photo, and video files stored on a PC or Laptop. You can choose “LG TV(*.mp4)” for your LG Smart TV. 1. TV, a free yet powerful USB format tool – AOMEI Partition Assistant Standard is recommended. The media file uses a codec that is not installed. SUPPORTED VIDEO PLAYBACK FILE TYPE & CODEC [LG webOS TV] Video Playback Overview Controlling video playback . MSGK161091 asked on 2013-05-19. I has WebOS 2.0 operating system. files in formats other than the ones specified here may not be played back. If your USB drive is not opening in Windows, you can retrieve the data via certain data recovery software in advance. I try download file channel list by open MENU INSTALLATION but this menu in my model not open. I own LG LCD TV and on that mostly I watch … 0. cas1977 Posts: 6,399. If I understand your post, you have an LG smart TV with the ability to connect to the internet, but it will not recognize your iPhone hotspot. For Windows 10, skip to Method 2. Popular Android smartphone, iPhone, game consoles are also included. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. ● TV supports DTS audio codec when USB/HDMI video file playback offers it. Q: It was really weird that my LG Smart TV can't play MKV files. Twitter Share Once you’ve turned on the LG G5 back on, connect it back to your PC to see if it works. settings. Install and run AOMEI You should connect the You can copy the necessary LG TV only supports MP4 files in specific bitrate and frame rate, for example, 4K H.264 at 30fps/60fps, 4K/8K HEVC at 60fps, 1080p VP8 WebM at 60fps etc. The second possible reason may be caused by the higher bit or frame rate in your MP4 file. If both LG smartphone and PC fail to recognize SD memory card, probably its file system is corrupted. If your MO4 video is in higher bit rate or frame rate, MP4 will goes unplayable, stuttering, dropping frames and so on. models of LG TV. The firmware installed on TV is outdated. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). In order to get the best possible experience from our website, please follow below instructions. Some 1080 content wont play and nearly all 4K content wont play. Additionally, I tried to restart the twonky server and the problem remains. status. If you want to connect to LG Corp., or other LG affiliates, please click. I have done a clean install and upgraded to the latest 6.8.0 and the issue still remains. 4GB to the USB device. But the weird thing is that your LG TV will reject to play some .mkv videos or movies downloaded from online, or get a copy from DVD/Blu-ray discs. Most USB ports only provide 500mA of power (or 2.5W max). Resolution. consider whether if there is anything wrong with the USB. Last Modified: 2013-05-29. ● The video and subtitle files should be placed in the same folder. There are many third-party tools out there that allow you … HEVC 1920x1080@60P MP@L4.1, Main10 Profile@L4.1 20Mbps, H.264 1920x1080@60P 4096x2160@30P BP/MP/HP@L5.1 50Mbps, HEVC 4096x2160@60P MP@L5.1, Main10 Profile@L5.1 50Mbps. and one in the middle of the screen saying ("This file cannot be recognised. of video files stored on the USB storage device that do not support High Speed. : The whole process can be a little different on various ● Playback of video files stored on the USB storage device that do not support High Speed. The PC does recognize the TV as it shows up in Control panel>Devices. You cannot create or delete a folder saved in a USB storage device directly on the TV. 1. video and subtitle files should be placed in the same folder. Actually, Video codec, bitrate, resolution all decide the compatibility of the video on LG TV. To resolve this issue, follow these steps. ☞ To experience more features like converting system disk into GPT or MBR without losing data, migrating OS to GPT SSD, etc., you can upgrade it to Professional edition. If not, please input query in the search box below. Our new AI powered chat bot service is here to help 24/7 365 days a year. Hi I'm using Lg 42 inch 3D smart tv( LF6500) and i connected my external HDD through USB and initially it played all the MP4 files but after few days it's not playing any MP4 file from my HDD and it's giving msg that file cannot be recognised and showing broken image as the file … I have called LG Customer support repeatedly and they have no idea just sending me … Both devices are using "LG-WebOS.conf" on both. You can control playback and set options while viewing videos.. 1) Press and then click at the bottom right side of the screen.. 2) Start the SmartShare app. All you need to do is disconnect your LG G5 from the computer and turn it off, and then turn it back after waiting several minutes. To solve it, you can update However, I have full access via my PCs and tablet. The information was not presented clearly. Some images do not display or links do not work. My LG TV (approx 30 months old) happily plays MP4 files (recorded on my phone) and AVI files (DVD rips) without having to download any further codecs. Return to the list."). I tried to rebuild it, but nothing. MP4 is supported by LG TV although, some MP4 files just don't seem to be playable on the LG TV via USB port. This is enough for a flash drive, but most portable hard drives need at least double that to be able to operate. The USB port on TV is not in good condition. Partition Assistant. If what mentioned above can’t help you, it is time to consider formatting USB drive with a compatible file system or reset LG TV to factory settings. It seems that all the shared folders in DLNA have 0 files. Multimedia Programming; Apple OS; Microsoft Legacy OS; 5 Comments. We recommend using only USB hard drives with a capacity of 2 TB or less. When the steps are completed, you'll see a photo, music, and video file sharing menu on your LG TV screen. Therefore, it because your LG TV doesn't support MP4 or your MP4 has a LG TV incompatible video codec when your LG TV … But to make everything easy, one recommended solution is to convert MP4 to LG TV compatible format like Divx, MP4 etc. Have your problem been solved? In the Search box in Control Panel, type troubleshooter, and then click Troubleshooting.. 2. JavaScript appears to be disabled in your browser. Until yesterday, I had not any problem with my Samsung UE40H6500 and WDMyCloud device. The media file uses a codec that Windows Media Player does not support. So not sure why DLNA client cant recognize file! In Windows 7 and 8.1, to open the Hardware and Devices troubleshooter, follow these steps: Press the Windows logo key + R to open the Run dialog box.. Overall, how satisfied were you with the usefulness of this information? If your USB flash drive is formatted with an incompatible file system or the file system is corrupted, it won’t be recognized by LG TV. choose the icon that stands for setting in the top-right corner. How to Create UEFI Boot USB of Windows 10? I'm … When your LG TV refuses to play an MP4 video, that's probably because of the unsupported audio or video codec in the MP4 file... Read on to get a … Warning: This operation will revert all settings on your LG TV to factory PC will recognize an SD memory card that has FAT32 or NTFS file system. Click Apply and Proceed to perform the operation. Share your thoughts about the experience. The … Question: Q: LG tv won’t recognize my iPhone 6 hotspot. If it happens What happens? Device Connector PC Connection Prompt . I All Rights Reserved. files created by some encoders may not be played back. Under the Hardware and Sound item, click … If what mentioned above can’t help you, it is time to consider formatting USB drive with a compatible file system or reset LG TV to factory settings. Or how to play MKV files on LG TV via USB without any problem? If the Hi Experts The issue I am facing might be known issue but really big issue for me. ● The VP9 video codec may not be supported depending on the model. Set LG TV supported video format Click Format bar and choose “LG TV (*.mp4)” from “TVS”, which can be recognized by LG TV perfectly.